By the way, My party planning blog is becoming a complaint blog. Maybe I need to create another blog, for WACK companies. LOL! I promise to limit my frustration from now on, but I have to tell you about this nonsense. The UPS, FedEx and Macy's issue happened earlier. I had to add them since this Is my last post about companies that aren't crafting or party related.
My supplies were running low on my makeup, so I decided to place a big order with MAC. I lucked up and got some items that were previously sold out. I was so happy. It was around Christmas and because I'm a MAC Pro member I was offered 2 day shipping. I'm really happy now! I tracked my order like a crazy person. Remember this around Christmas when packages go missing etc. I got a message that my order was delivered on Tuesday. I'm like wow, I didn't hear the doorbell ring. I went outside looked in the bushes, looked on the side of the house. NO Package! I called UPS. They said that the company has to complain to them if the package is missing, because they shipped it. REALLY? Anyway, I called MAC. I was informed that UPS has been marking packages as delivered but they aren't actually delivered. Now that's crazy! I called UPS back and they told me that I shouldn't have been told that. If the company has issues they need to call them. WHAT type of madness is this? Anyway, MAC agreed to reship the items to me. They only ask that I wait a couple more days to see if it shows up. If it shows up, send the reship back. Agreed! Low and behold the package magically showed up on Thursday. That's several days after they said that they delivered it. On Friday, MAC sent me replacements as promised. I sent them back! How are you marking packages as delivered when they still on your truck. UPS Suck!
I ordered some Tan boots from Macys. My confirmation clearly states Tan and shows a picture of Tan boots. I was shipped Black boots. How do you ship anything without checking to see if you are shipping the correct item? I called to request the correct color. I said, I'm not sure how there was a mixup. The picture is on the invoice. He said OK. REALLY? Ok is the best answer that you have. I asked how to I get this issue resolved? He is completely ignoring me and keeps saying we don't have anymore in your size. I can give you your money back. I said fine, but I need to speak to a manager to complain. He tells me that he is going to forward me to the complaint line. A new person picks up the phone and says we don't have a complaint line. REALLY? Then they offered me the correct color in 2 sizes smaller than what I ordered. REALLY? Do you want me to cut my toes off. This isn't the Brother's Grimm version of Cinderella! MACY'S Suck!
For Valentine's Day, I ordered my daughter some chocolate covered strawberries and brownie bites from Shari's Berries. They arrived in a timely fashion. When I went to retrieve them from my front porch the box was upside down. I noticed because the box was clearly labeled fragile, etc. I opened the box. The berries and brownies were inside their own boxes. Three boxes! We opened the strawberries and the chocolate was all broken up (Basically Strawberries with Chocolate Flakes surrounding them). My daughter takes pictures of everything. No one wants to take pictures of broken chocolate as a gift. Anyway, I called Shari's Berries. Even though I told them what I thought had happened, they offered to send me more Strawberries and gave me a coupon. Yayyy Shari's Berries! They shipped my replacement berries. I happened to be home when FedEx delivered the Berries this time. I was excited when I heard the truck so I put on my shoes to go get them. I watched the driver from my window throw the box on my porch! I know that I have 10 steps, but the box says Fragile. I tried to open the door to ask him what was his problem, but I couldn't get the door open before he drove off. I called FedEx to complain and tell them what I saw. A manager was supposed to call me back. Easter just passed. I still haven't recieved a phone call. I will not use FEDEX again unless someone sends me a free label. FEDEX Suck!
Recently, I misplaced my glasses. I had to hurry to order new ones. I went to several places and couldn't find anything that I like. I found an Optometrist not far from my house that had a great selection of eyeglasses. Unfortunately, they didn't accept my insurance. I decided to buy the eyeglasses online and take them to my Optometrist for lenses. I was so happy when I saw these Fendi Eyeglasses for dirt cheap on Overstock.com. I just saw them two days prior at the Optometrist Office for $505.00. I decided to order them. The Fendi Eyeglasses arrived in no time.
To my dismay, they weren't what I ordered. They weren't even close to what I order. I order black eyeglasses, with 2 F's on each side (NICE AND SIMPLE).
They sent me two toned brown eyeglasses with F's all over the frame. To make matters worst they are Cat Eye Glasses. They look nothing alike. lol
Brown is not the new Black! Brown and Black are different! Elementary - My Dear, Elementary!
I called to have the correct eyeglasses reshipped. I asked what went wrong. I was told that the stock people don't have a picture of what they are packing. They only have the item number. Well the item number doesn't even match. Crazy I tell you! I explained that I still wanted the eyeglasses that I ordered and asked if they could confirm that they right ones were going to be sent out this time. He said yes. I asked if they could ship them as soon as possible. He said that we normally send out reships as standard delivery. I'm confused! I didn't mail myself the wrong item. The rep added 2 day shipping to my order. It may arrived no later than 4 days - No tracking number!
Not only did they send me the wrong glasses, the glasses have FENDI written upside down on the side of them. I can't imagine that FENDI approved these irregular eyeglasses for sale. I'm not happy.
|The Black Eyeglasses that I ordered that show picture of what I ordered|
|Brown Eyeglasses that I received|
Another thing, where did these bootleg glasses come from? They have me returning the glasses to:
Shades of Luxury
382 Route 59
Airmont, NY 10952
Sorry Overstock.com. This is my first and last purchase from your company.
I guess I'm done with my rampage!